Privacy policy.

The Clubhouse Privacy Policy

Effective Date: 01.04.24

Welcome to The Clubhouse. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we, The Clubhouse, collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or engage with us through other channels. This policy applies to all individuals who interact with us, including but not limited to our customers, employees, and website visitors.

1. Information We Collect

We may collect and process the following types of information:

• Personal Identification Information: Name, email address, phone number, etc.
• Demographic Information: Age, gender, preferences, interests, and favorites.
• Technical Information: IP address, browser type, and version, operating system.
• Usage Information: Information about how you use our website and services.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our services.
• To communicate with you, including responding to your inquiries and sending service updates.
• To improve our website and services through analysis and personalization.
• For marketing purposes, if you have consented to such use.
• To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

• Service providers and partners who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
• To comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

5. Your Rights

You have the right to:

• Access your personal data.
• Request correction of any inaccurate data that we hold about you.
• Request deletion of your personal data.
• Object to processing of your personal data.
• Request the restriction of processing of your personal data.

6. Cookies

Cookies are small files stored on your device when you visit a website. Our website only uses optional cookies if you agree to them. When you first visit, we ask whether you accept or reject them, and nothing optional is switched on until you choose Accept.

We use the following optional cookies:

• Google Analytics (provided by Google). These cookies (named _ga and _ga_NZD9W6EP6F) help us understand how people use our website, such as which pages are visited and how visitors arrived, so we can improve it. They last up to two years. Google may process this information outside the UK. You can read more in Google's Privacy Policy.
• Spotify (provided by Spotify). The Clubhouse Radio player on our website is provided by Spotify, which sets its own cookies when the player loads. The player only loads if you accept cookies or choose to load it. You can read more in Spotify's Privacy Policy.

We also store a small record of your choice in your browser, so we don't ask you again on every page.

You can change your mind at any time by selecting Cookie settings at the bottom of any page. You can also delete or block cookies through your browser settings.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@theclubhouse.co.uk.